Investing in a heat pump can be a smart decision for your home, offering long-term benefits like lower energy bills and a reduced carbon footprint. However, the true value of your investment depends not just on the system but on the quality of the installation.
Choosing a TrustMark registered installer ensures you’re not just hiring a tradesperson but a trusted professional backed by rigorous standards.
Here’s everything you need to know about why this matters and what it guarantees.
TrustMark is the UK’s only government-endorsed quality scheme for trades. Established in 2005, it’s designed to protect homeowners by ensuring that accredited businesses meet the highest standards in three core areas:
To achieve TrustMark accreditation, businesses must undergo a stringent and thorough evaluation process. Here’s what it entails:
Businesses submit comprehensive documentation about their operations, including evidence of qualifications, insurance, and past work. TrustMark reviews this to ensure they meet basic requirements.
TrustMark’s evaluation goes beyond paperwork, involving thorough on-site inspections of completed projects. Qualified assessors visit worksites to verify that installations meet the highest standards. These inspections focus on several key areas:
This hands-on assessment isn’t a one-time event. TrustMark continuously monitors businesses through follow-up site visits, ensuring that standards are maintained over time.
Accredited businesses undergo regular audits to ensure they continue to deliver high-quality work.
These audits include reviewing documentation, inspecting processes, and assessing compliance with evolving industry regulations. They evaluate overall business practices, including customer service, transparency, and adherence to TrustMark’s ethical guidelines.
This ongoing scrutiny ensures that accredited companies uphold the standards that earned them TrustMark status, providing continuous assurance to homeowners.
Heat pumps are complex systems that require precise installation to perform efficiently. TrustMark registered installers are highly trained professionals who:
A registered installer doesn’t just install the unit. They design a tailored system to maximise efficiency and comfort.
TrustMark businesses are committed to fair, transparent pricing, so you’ll receive a detailed, itemised quote upfront.
TrustMark businesses deliver a smooth, stress-free experience from start to finish.
The relationship with a TrustMark registered business doesn’t end once the installation is complete. They offer comprehensive post-installation support to ensure your system continues to perform at its best.
The temptation to go with a cheaper, non-accredited installer is understandable, but the risks often outweigh the savings.
Poor Quality Work:
Non-registered installers may lack the necessary skills or knowledge to install your heat pump correctly. This can lead to reduced system efficiency, higher running costs, and even safety concerns.
No Accountability:
Without TrustMark accreditation, there’s no guarantee your installer will take responsibility for mistakes. You could face costly repairs or legal battles to resolve disputes.
Limited Access to Support:
Non-accredited businesses don’t offer the same protections as TrustMark registered ones, leaving you without recourse if something goes wrong.
Hidden Costs:
Without the transparency required by TrustMark, you could end up with unexpected expenses that blow your budget.
As a TrustMark accredited business, we’re dedicated to delivering first rate heat pump installation services. When you choose us, you benefit from:
Don’t take risks with your home or investment. Choose a certified professional who meets the highest standards.
